Last updated: 24.10.2025
Welcome to TeaNuma.com (“TeaNuma”, “we”, “us”, or “our”).
Your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or use our website, mobile services, or communicate with us (collectively, the “Platform”).
By using TeaNuma, you agree to this Privacy Policy. If you do not agree, please do not use our Platform.
We collect information to provide and improve our services. This may include:
Account details: Name, email address, phone number, and password
Personal information: Age, gender, preferences, or location (if required for service delivery)
Health-related information: Information you choose to share with your assigned nutrition or wellness expert
Payment information: Subscription or purchase details (processed securely by third-party providers; we do not store card details)
Messages: Communications you send to your nutritionist or our support team
When you use our Platform, we may collect:
IP address and device information
Browser type, pages visited, and time spent on the Platform
Cookies and similar tracking technologies (see Section 7)
We use your information to:
Create and manage your account
Match you with a suitable nutrition or wellness expert
Provide, personalize, and improve our services
Communicate with you about sessions, updates, or technical issues
Process payments and prevent fraud
Comply with legal and regulatory requirements
We do not sell your personal information.
We only share your information in limited circumstances:
With your assigned expert: To provide the service you request
With service providers: Such as payment processors, hosting providers, or communication tools (all subject to strict confidentiality obligations)
For legal reasons: If required by law or to protect rights, safety, or prevent misuse
We do not share your data with advertisers or unrelated third parties.
We use reasonable and industry-standard security measures, including encryption and secure servers, to protect your data.
While we take strong precautions, no online system is completely secure. Please keep your login details confidential and use a strong password.
Depending on your location and applicable laws (such as GDPR), you may have the right to:
Access your personal data
Correct or update inaccurate information
Request deletion of your data
Withdraw consent or limit processing
To exercise these rights, contact us at hello@teanuma.com. We will respond within a reasonable timeframe.
We retain your data only for as long as necessary to provide our services and meet legal or operational requirements.
When no longer required, your data is securely deleted or anonymized.
TeaNuma uses cookies and similar technologies to:
Keep you logged in
Remember your preferences
Measure usage and improve performance
You can manage cookie settings in your browser. Some features may not function properly if cookies are disabled.
We may contact you via email or in-app messages for:
Session reminders or confirmations
Service updates
Security or policy notifications
You may unsubscribe from non-essential communications at any time.
Your information may be processed or stored in countries where we or our service providers operate.
We take reasonable steps to ensure your data is handled securely and in accordance with this Policy.
TeaNuma is intended for adults only and is not designed for individuals under 18.
We do not knowingly collect information from minors. If you believe a minor has provided data, contact us to request removal.
We may update this Privacy Policy from time to time.
If significant changes are made, we will notify you via email or by posting a notice on our Platform. The “Last updated” date reflects the most recent version.
If you have any questions about this Privacy Policy or your data, contact us at:
📧 hello@teanuma.com
🌐 www.teanuma.com